Refund Policy
At Just Art by Maria, we take pride in the quality of our art paintings. Our goal is to ensure your complete satisfaction with your purchase. However, if you are not fully satisfied, we are happy to provide a refund under the following conditions:
Eligibility for Refund:
Refund requests must be made within 14 days of receiving your order.
Artworks must be returned in their original condition, undamaged, and in the original packaging.
Return Process:
To initiate a return, please contact us via email at [insert email] with your order number and the reason for your return.
Upon approval, we will provide you with instructions for returning the item.
Refund Timeline:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 7-10 business days and will be applied to your original payment method.
Non-Refundable Items:
Customized or commissioned artworks are non-refundable unless clearly damaged upon arrival.
Sale items are also not eligible for refunds.
Shipping Costs:
Shipping costs incurred during the original transaction are non-refundable. Return shipping costs will be the responsibility of the customer.
For any questions regarding our refund policy, please feel free to reach out to our customer service team. Thank you for your understanding and support. Policy
Effective Date: September 11, 2024
At Just Art by Maria, your privacy is our priority. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your information.
Information We Collect
We may collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or contact us. This information may include:
Name
Email address
Mailing address
Phone number
Payment information (processed through secure third-party payment processors)
How We Use Your Information
The information we collect may be used in the following ways:
To process your orders and manage your purchases
To send you confirmation emails and updates regarding your order
To respond to your inquiries and provide customer support
To send periodic emails related to our services, promotions, or events (you may opt-out at any time)
To improve our website and services based on user feedback
Data Protection
We implement a variety of security measures to maintain the safety of your personal information. These include encryption during data transmission and secure storage solutions. However, no method of transmission over the Internet.